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Exchanges

Thank you for shopping with James Jeans Outlet!

Any item sold at James Jeans Outlet is final sale and not eligible for return.

EXCHANGE FOR A DIFFERENT SIZE OR A DIFFERENT STYLE AND COLOR

Please email eshop@jamesjeans.us or call our live customer care specialist at 323-231-3222 to obtain an RMA # to return your item(s) for exchange. Once we receive your return, we will process your exchange and ship it to you. (international exchanges will incur usual standard shipping costs such as $69.99 for outside of US and $24.99 for Canada Standard only).

We strongly recommend that you insure your return and get proof of delivery in case it ever gets lost in transit.

For domestic exchanges, a shipping fee of $9.95 will be charged.

Where to Send Returns

James Jeans Outlet
Attn: Exchange
1794 E. 46th Street,
Los Angeles, CA 90058
*Please be sure to include your RMA# on the outside of your exchange.*

THE BEST FIT™ James Jeans Outlet Guarantee

We stand behind our products and fully guarantee our merchandise to be free of manufacturing defects. However, if you ever received a damaged or defective product(s), or if your garment proves to be defective in workmanship or materials within 90 days with normal wear (excluding stains and discoloration due to wrong wash), we will be gladly sending you with a complementary pair.